posted by ![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
pmsumner at 12:25am on 01/05/2003
pmsumner at 12:25am on 01/05/2003What's the use in a website with online billing for self-service / online billing, trying to reduce on calls to Customer Service and get people to do as much as they can without an employee's intervention, when the damn thing doesn't work when you actually need it most?!
*grumbles and grimbles*
I think I'll just spend the rest of the night bitching about stuff - even if nobody else listens :)
*grumbles and grimbles*
I think I'll just spend the rest of the night bitching about stuff - even if nobody else listens :)
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