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Work, and related topics

posted by [personal profile] pmsumner at 12:25am on 03/03/2004
After the failed attempts to introduce a sales element to our jobs through "added value" a year or so ago, they've now decided that "trying to persuade us" that selling is good isn't going to work, and that introducing sales targets to our BPS (Bonus Performance Scorecard) is the way to go.

Right now, we don't know much - only that it's being introduced for "consumer" CSAs, and as TDMS we do take consumer calls. So does this mean it applies to us? Does this not mean we are disadvantaged as we (are supposed to) take a majority of TDMS calls and will get less chance to sell?

I don't like it, never have liked the sales aspect and never will. I don't do it well and would much rather not push it too much. I never like it when people sell up to me...

I'm going to get back into the jobhunting on Thursday, been doing lots of o/t lately to make up for the rest of the month's shortfall which hasn't left much time for looking.
Music:: Insomnia - Original one
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There are 5 comments on this entry. (Reply.)
 

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posted by [identity profile] ellipse.livejournal.com at 07:31am on 03/03/2004
I'm like you, I dislike selling and I'd be out looking for a new job if they pulled that here.
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posted by [identity profile] sbj180.livejournal.com at 12:56pm on 03/03/2004
The problem with sales targets is that no matter how well you do some snotty manager will simply raise them ("because you can always do better") and so what you do is never good enough. All you end up is stressed, knackered, unaccomplished and used.

Keep looking for a new job then...
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posted by [identity profile] phil99.livejournal.com at 11:58am on 09/03/2004
I will not be working towards these targets. I will accept that I will not get a bonus, but they seem to have engineered it such that we have had no possibility of a bonus for approximately 6months, anyhow. No loss to me.
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(no subject)

posted by [identity profile] sbj180.livejournal.com at 01:41pm on 09/03/2004
Companies with lots of "shop-floor" staff engineering targets so they can't be obtained - that sounds about right, sadly. You always end up loosing, they always end up winning.
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(no subject)

posted by [identity profile] phil99.livejournal.com at 11:48pm on 09/03/2004
*shrugs* For the first year and a half we all came out with a min of 700 pounds every 6mths, and that was on level 1 wages, on level 3 it would have been about a grand.

It's not a matter of winning or losing really, it's a matter of going to work because you have to, and not expecting anything more than you are contractually obliged to be given :)
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