Last night, Dawn and I were sat on my sofa, when there was a sudden... I want to say "ping" or "spang" or "boing" but it kinda defies description. So there was this noise and the back of the sofa-bed lurches back. I jump off and examine the back, expecting to find a broken or out of place slat, only to find that the metal strut which holds the slat-frame to the leg-frame has sheared off.
It's not even like I was doing anything with it other than sitting on it!
I just had a quick chat with the ikea people on their support chat thingie and they said as it's over a year old I would need to write to them. It's definitely something that they should fix as this metal thingie has literally sheared off, not snapped or anything. The weld couldn't have been strong enough, and now the sofa-bed is unusable unless you stick books underneath the corner to support it, as Dawn found out last night! :)
I'll get some pictures taken, and a letter sent off sometime this week.
It's not even as if I can really take it back to the store to complain, as it's a bit big to fit in your average car!
It's not even like I was doing anything with it other than sitting on it!
I just had a quick chat with the ikea people on their support chat thingie and they said as it's over a year old I would need to write to them. It's definitely something that they should fix as this metal thingie has literally sheared off, not snapped or anything. The weld couldn't have been strong enough, and now the sofa-bed is unusable unless you stick books underneath the corner to support it, as Dawn found out last night! :)
I'll get some pictures taken, and a letter sent off sometime this week.
It's not even as if I can really take it back to the store to complain, as it's a bit big to fit in your average car!
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