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They claimed to be from Bid-up TV, a TV shopping channel, and that someone had placed an order from my phone number. I have bought something from them in the past, but it was several years ago and never watched since.
They stated that they'd received an order on my phone number, and the number they quoted was a phone number I used to have in Greenock. When I told them that I hadn't lived there for over 2yrs, the CS rep demanded I give them certain information in order to cancel the order, including my name, postcode, PIN and password. I'm not entirely sure why, considering they called me. I refused to give this information, and eventually got bored of them trying to persuade me to part with it and hung up.
Lesson number one kids and customer service reps on outbound calls - sensible people NEVER give out personal information over the phone to random strangers who call and ask for it.
They stated that they'd received an order on my phone number, and the number they quoted was a phone number I used to have in Greenock. When I told them that I hadn't lived there for over 2yrs, the CS rep demanded I give them certain information in order to cancel the order, including my name, postcode, PIN and password. I'm not entirely sure why, considering they called me. I refused to give this information, and eventually got bored of them trying to persuade me to part with it and hung up.
Lesson number one kids and customer service reps on outbound calls - sensible people NEVER give out personal information over the phone to random strangers who call and ask for it.
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