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They claimed to be from Bid-up TV, a TV shopping channel, and that someone had placed an order from my phone number. I have bought something from them in the past, but it was several years ago and never watched since.
They stated that they'd received an order on my phone number, and the number they quoted was a phone number I used to have in Greenock. When I told them that I hadn't lived there for over 2yrs, the CS rep demanded I give them certain information in order to cancel the order, including my name, postcode, PIN and password. I'm not entirely sure why, considering they called me. I refused to give this information, and eventually got bored of them trying to persuade me to part with it and hung up.
Lesson number one kids and customer service reps on outbound calls - sensible people NEVER give out personal information over the phone to random strangers who call and ask for it.
They stated that they'd received an order on my phone number, and the number they quoted was a phone number I used to have in Greenock. When I told them that I hadn't lived there for over 2yrs, the CS rep demanded I give them certain information in order to cancel the order, including my name, postcode, PIN and password. I'm not entirely sure why, considering they called me. I refused to give this information, and eventually got bored of them trying to persuade me to part with it and hung up.
Lesson number one kids and customer service reps on outbound calls - sensible people NEVER give out personal information over the phone to random strangers who call and ask for it.
(no subject)
I just read in CNN today that 7 in 10 people who receive the phishing emails actually respond (and fall prey) to them. 70%. I am losing faith in the intelligence of the human race. I cringe everytime I am at the call center and some calls stating, "I got this email, and then responded to it, and it asked for a this information..." *shakes head*
(no subject)
Something I read recently about security which I thought was a damn good idea but I'm not at all sure I could do it all the time is to always enter the WRONG username/password combo first of all. If it's a phishing scam, they won't know your details are wrong and will take you to the next page anyhow.
Obviously if it's genuine, you'll be fine to try again.
(no subject)
that's a good idea. I never thought of that.
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(no subject)
I'd mention it to Bid-Up TV, just in case. You never know, but someone may have walked off with some records of theirs at some point. It's more likely that the details they have came from somewhere else (electoral roll?)
I'd also consider a police report, but then I doubt nothing will come of it. However, it can't harm to let the police know - and if you're lucky, they'll take it seriously and at least get the orginating number from the phone company. That might be enough to get the slimy bastards.
Well done on giving them nothing, by the way. Very well done indeed. :-)
(no subject)
I'm going to fire off an email to them tomorrow when I get to work, if I can find a decent contact address from their website.